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	Frustation is a function of our expectations, and our expectations are often a reflection of the social mirror rather than our own values and priorities...Stephen R.Covey
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The Latest 5 EVENTS     Click on the event date or title below to view the selected event 25&26 June 2008 - Evergreen Laurel Hotel Penang 23&24 June 2008 - Evergreen Laurel Hotel Penang 19&20 June 2008 - Crystal Crown Hotel Petaling Jaya 4&5 June 2008 - Crystal Crown Hotel Petaling Jaya 2&3 June 2008 - Crystal Crown Hotel Petaling Jaya   To view the whole year event click here The Selected Event Title : Evergreen Laurel Hotel Penang Date : 23&24 June 2008 Event : This course will benefit individuals, teams and the organisation by providing participants with the understanding and ability to manage conflict in the workplace. Participants will also learn effective influencing strategies communication that will help improve their conversation and confrontation skills. Venue : Managing Conflict & Critical Conversations Constructively

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